Broadband is easy to forget when you’re moving — until you’re sitting in your new home with no Wi-Fi. Here’s a simple timeline to avoid that.

3-4 weeks before moving:

• Check broadband coverage at your new address (postcode lookup)
• Compare packages available there — coverage and speeds vary street to street
• Book your install date to align with your move-in date, since lead times can be 5-10+ working days

1-2 weeks before moving:

• Confirm your engineer appointment and any access requirements (e.g. someone needs to be home)
• Give notice to your current provider, timed so service ends around your move-out date
• Update your billing address with your new/existing provider

Moving day:

• Don’t cancel your old service until your new connection is confirmed active, if there’s any overlap possible
• Keep your router (if provided) — some providers ask for it back, others let you keep it

First week in your new home:

• Test your speeds once installed to confirm you’re getting what you’re paying for
• Set up your router in a central location, away from thick walls or metal objects, for the best Wi-Fi coverage

Common mistake to avoid: Assuming your existing provider’s package will simply transfer to your new address — always re-check coverage, since infrastructure differs by location, and you may find better options in your new area.